FAQs

Hickman Overhead Door Company

Have a garage door-related question? We have the answer. Check out these FAQs and call or text today for more information!

  • Why is my garage door making loud noises?

    Loud noises from your garage door often indicate a broken spring. This is a complex issue that requires professional attention. We recommend contacting our specialists for a thorough inspection and repair.

  • Why won't my garage door close?

    If your garage door isn't closing properly, the first thing to examine is the safety sensors. These devices are designed to prevent the door from closing if an obstacle is detected, so ensure they're properly aligned and functioning.

  • Why won't my garage door remote work?

    When a garage door remote fails to function, it's typically due to either a depleted battery or a malfunctioning remote unit. We suggest checking the battery first, as this is the most common and easily resolved issue.

  • How long does a garage door installation typically take?

    A standard garage door installation usually takes approximately three hours to complete. However, this time may vary depending on the specific requirements of your installation.

  • What types of garage doors do you offer?

    Our extensive range includes classic, carriage style, full vision, wood, steel, composite, and rolling doors. We provide both insulated and non-insulated options. Additionally, we offer custom doors to meet specific requirements.

  • How do you handle custom garage door requests?

    For custom garage door requests, we collaborate closely with our supplier to create a detailed proof. This ensures that the final product meets your exact specifications and expectations.

  • How often should my garage door be serviced?

    We recommend servicing your garage door every six months to maintain optimal performance. This includes applying silicone lubrication to key components during each service interval.

  • What safety features are included with your garage doors?

    Our garage doors come equipped with essential safety features including photo eye sensors and force reversal mechanisms. We also offer optional safety edges for enhanced protection.

  • How can I look at the garage doors I am interested in seeing?

    We invite you to visit our showroom in Milford, DE, where we have a variety of fully operational doors on display. This allows you to see and test different models in person before making your decision.